Questions Frequently Asked

How do I pay my bill?

Mail checks to “Marilyn Swist Tax Collector”  8848 Jonestown Road, Grantville, PA  17028.  If you require a receipt, include a self-addressed stamped envelope. 

OR place into the 24/7 Tax Collector Lockbox which is located outside the East Hanover Township building. 

Can I pay my bill with cash?

The preferred method of payment is with a check payable to “Marilyn Swist Tax Collector.  Cash is acceptable but must be in exact amount of tax bill.  I have no cash on hand to return change. Please do not place CASH in the Lockbox.  Money orders and certified checks are also acceptable

Can I leave my tax payment with the front office staff?

No.  The East Hanover Township Administration Office personnel CANNOT accept tax payments for insurance reasons, nor are they able to discuss the tax bill with the property owner.

Can I get a receipt for my tax payment?

With your payment, include a self-addressed envelope with a postage stamp and a receipt will be mailed back to you.

Who do I contact if I have questions regarding my bill?

Any questions regarding your assessed property value should be directed to Dauphin County Tax Assessment (717-780-6101).  Any questions regarding delinquent payment, see questions below.  Any other questions send a detailed Email to taxc@ehtdcpa.org or leave a voice message at 717-469-1048.

REAL ESTATE TAXES

Can I pay my real estate taxes with a credit card?

No.  Not at this time.

My real estate taxes are escrowed. Do you send the bills to the mortgage company or do I?

The County mails the bills directly to the mortgage companies (and a copy to the property owner), but the School District does not. In both cases, it would be wise to send both real estate bills to your mortgage company.

Can I make payments to pay my real estate taxes?

The County bill can only be paid in full. You have the option to pay your School real estate bill in three installments. You will receive three installment coupons with your bill. If you want to take advantage of paying in installments, the first payment must be paid by August 31st. The second payment is due by Oct. 31st and the last payment is due by Nov. 30th. If paid late, a 10% penalty fee will be added.

What happens if I can't pay my real estate taxes?

Any unpaid real estate taxes (both County and School) will be turned over to Dauphin County Tax Claim by the second week of January. After that date, you must contact their office to make arrangements to pay.  Further information under the “Real Estate Tax” tab.

PERSONAL TAXES

They already take local taxes out of my paycheck. Are the personal taxes the same tax?

No. They are two completely different types of taxes. The taxes deducted from your paycheck are “Earned income Tax” and is the amount used to file your local income taxes. The Township and School personal taxes are flat taxes (every resident owes the same amount).

I moved (in or out) one month after receiving the bill. Do I have to pay the full amount?

Yes.  Unfortunately neither the Township nor the School pro-rates the bill, so if you lived in the Township, you owe the full tax amount.

I am a full-time college student, do I have to submit a completed Exemption Form every year?

Yes. Your school status can change from year to year, so a completed exemption form must be submitted.

I moved before the date of the mailing, should I just ignore the bill?

Absolutely not. You need to submit proof to the Tax Collector to receive an exoneration of the bill. Such proof would be a change of address for your driver's license, copy of lease or settlement sheet, utility bill, pay stub, etc. Whatever you provide much show 1) your name, 2) your new address, and 3) a date prior to July 1. If nothing is provided, the bill will be sent to collections once it becomes delinquent.

I'm on disability.  Does that exempt me from paying this bill? Or, I'm 85, do I still have to pay this bill?

You would be exempted from the Occupation amount of the bill, but would still be required to pay the Per Capita amount on either bill.

I retired last year but receive income from my retirement plan. Do I still have to pay the "Occupation" amount on the bill?

The Occupation amount is based on your taxable income claimed on your Pennsylvania tax return. If your only source of income is either social security, retirement (pension) from a previous employer, or disability, and it's not taxable on your state tax return, then you can request an exemption for the Occupation amount on the bill. You must fill out School Exemption Form but would still need to pay the Per Capita/Residence portion of the bill.

Can I make payments for my personal tax bills?

No.  Unfortunately all personal taxes can only be paid in full. No payments will be accepted.

What happens if I can't pay my personal taxes?

All unpaid personal taxes will be returned to the Township office and/or the School office after Dec. 31st. They, in turn, forward all delinquent bills on to Keystone Collections Group for collections. You will receive a letter from them by early February. You can make payment arrangements through them. Once I close my books at year-end, I can no longer accept payments.